Transform social care with seamless digital coordination
Improve accessibility, streamline workflows, and enhance collaboration with a secure, all-in-one digital platform for social care providers.
Support people better with smarter, connected tools.
Our digital healthcare platform transforms the way social care services are delivered by providing a seamless, secure, and user-friendly experience. With innovative tools for communication, data collection, and care management, we help social care providers improve accessibility and enhance care coordination.
Boost efficiency
Optimise workflows, reduce administrative burden, and improve team collaboration
Improve engagement
Support customers in taking an active role in their care journey
Enhance privacy
Ensure data privacy with security and compliance that meet local regulations
Improve outcomes
Reach more people and lower the threshold for seeking support
Flexible ways to connect
Provide your customers flexible ways to connect, so they can reach out when they need support. Offer an efficient communication channel for easy access to help whenever it’s needed
Accurate, real-time data and secure tools
Equip care teams with accurate, real-time data and secure tools that meet regulatory standards, and a shared workspace for smooth collaboration and information flow
Reduce barriers to care
Reduce barriers to care with digital self-service tools and mobile-friendly solutions that improve accessibility for service users and their families
Streamline care processes
Streamline care processes from case management to communication, video consultations, and document sharing — all in one platform
See how digital tools support every step of the social care journey.
Social care providers face increasing pressure to manage complex caseloads with limited resources, all while navigating fragmented systems and barriers to access. Our solution helps break down silos by connecting services, improving accessibility, and equipping your teams with flexible, digital tools to work more efficiently. Here’s what that looks like in practice.
Concern or need for support identified
Patient themselves or other person identifies a concern or need for social care support, triggering the intake process.
Initial need assessed
A need for social care support is identified — either by the individual, a family member, or a referring professional. The platform captures the initial enquiry digitally.
Social care professional assesses need
Social care professional reviews information and analyses the patient’s situation, including social circumstances, health data, and prior service history.
Social care professional contacts patient
The professional reaches out via the platform, by chat, video, or phone, to discuss needs, answer questions, and begin building a support plan.
Official care process started
The formal care process begins. The professional documents the assessment, sets goals, and initiates the care pathway within the platform, with full access to the client’s medical history.
Appointment
The patient and professional have a face-to-face or virtual appointment directly through the app, with a natural AI voice assistant available to help.
Centralised service coordination
The care team coordinates follow-up meetings, gathers information across service providers, and stays in contact with the patient through the app, ensuring continuity across the entire care service path.
Integrated records
All interactions, care plans, and service records are stored centrally in the client’s account, accessible to authorised professionals for coordinated, informed care delivery.
All health data stored
All visits, tests, and prescriptions are securely stored in the patient’s personal account within the app, giving them full access to their health history.
Discover the features that transform how you deliver care.
In social care, timely coordination and personalised support are everything. Our platform helps your teams stay connected with service users, manage care plans efficiently, and access vital information in real time. Empower your staff to deliver compassionate, proactive care while easing administrative burdens.
Secure messaging with Digital clinic
Immediate remote access with symptom checker, via chat and video, referrals, and e-prescriptions
Digital care plans
Engaging programmes for preventive care, follow-up after illness or injury, pre- or post-surgery guidance, support of chronic illnesses, or life changes
Online booking
World-class integrated online booking to physical and virtual appointments with native apps, and schedule management
Health data on-demand
Provide patients with easy access to their own health data, with a timeline of past and future health events, and reminders
AI enabled journal entries
Automatically generate comprehensive patient records using ambient listening
Surveys and forms
Create surveys and forms for patients, and receive a concise summary before appointment