Build your digital healthcare front door.
All the tools to build your digitally enabled patient journeys – from intake, remote consultations, sharing diagnostics results, enabling, and more.
BEEHEALTHY OFFERING
The market’s most comprehensive digital platform offering.
core modules
Digital Clinic
Digital Clinic functionality can be used for physician consultations, customer service chat, and various types of inquiries. It’s a stand-alone, software algorithm-based messaging platform that enhances doctor productivity (5x) compared to traditional in-person, telehealth, or video visits.
Patient’s perspective
- AI-powered symptom assessment and virtual triage
- Real-time push notifications to stay informed
- Convenient access to e-prescription renewal
- Easy referrals for laboratory test and specialist visits
- Seamless video integration for face-to-face interaction
Professional’s perspective
- Streamlined admin management through service queues
- AI-driven tools for symptom analysis and digital triage
- Automatic patient record updates via ambient listening or text inputs
- AI-powered real-time translation for multilingual support
- Capability to handle multiple consultations with automated time tracking and task delegation
- Customisable service queues tailored to specialties or patient service types
- Tools for managing and directing patient flow across departments or professionals
- Speech-to-text features to reduce typing and improve documentation efficiency
Online Booking
Easy-to-use online booking system. Easy tools for the professionals and other personnel to manage availability and reservations. Online booking can be used stand-alone or with integrations.
Patient’s perspective
- Referrals help guide patients in making bookings
- Simple search and selection of available appointment times
- Options to book in-person visits or connect via chat, call, or video
- Timely notifications for upcoming appointments
- Easy cancellation and rescheduling of visits
- Clear arrival instructions provided
Professional’s perspective
- Manage profiles for professionals and resources (e.g., MRI machines)
- Web-based tool for managing individual or resource schedules
- Add or remove availability with ease
- Update patient information and manage records
- Initiate chat, call, or video consultations
- Administrative dashboard for service desk to oversee bookings
Digital care plans
Digital service and care plans can be used to monitor, guide and support the progress of treatment or other services in numerous different services.
Patient’s perspective
- Gain a clear, comprehensive view of your care or service journey through a digital care plan
- Access all care pathways directly within one user-friendly app
- Supports a wide range of needs – from routine care to complex treatment plans
Professional’s perspective
- Access a clear, user-friendly care plan administration tool
- Easily create and customise care paths with text, images, videos, task formats, and remote tracking
- Integrate with other tools like Digital Clinic, Online Booking, and surveys
- Flexibly define care paths as self-guided or clinician-led plans
- Enable care teams to monitor patient progress through an intuitive dashboard
- Control visibility and access based on professional roles and care pathways – both per plan and per patient
Medical records
Timeline of past and future health events, easy access and reminders for the patient. Without integrations timeline will only show the health events generated within the application.
Patient’s perspective
- View a clear timeline of your past and upcoming health events
- Access personal health records, prescriptions, lab results, and visit notes – all in one place
- Get timely reminders for upcoming appointments and follow-ups
- Manage and update personal information for yourself and family members
- Understand medical data more easily with AI-powered summaries and interpretations
Professional’s perspective
- Centralised access to patients’ health event timelines, lab results, and appointment history
- Reduce administrative workload as patients self-manage and review their records
- Improve communication by minimising repetitive questions and information requests
- Enhance patient engagement with transparent access to health data
- Enable proactive care planning based on real-time patient insights
Surveys and forms
Create surveys and forms for patients and receive a concise summary before appointment.
Patient’s perspective
- Receive reminders to complete relevant questionnaires ahead of your visit
- Easily view and reference your past responses
- Fill out forms and provide health information conveniently before arriving at the clinic
- Access feedback and notes from care teams within Care plans
Professional’s perspective
- Assign tailored questionnaires based on patient profiles or conditions
- Access a clear summary of patient input before each appointment
- Monitor completion status and manage responses in real time
- Review and interpret answers efficiently
- Provide feedback and outline next steps directly through Care plans
SUPPORTING FUNCTIONALITIES
Home page
Configure and customise the patient’s home view with marketing banners, quick links, and external service shortcuts.
Patient’s perspective
- Informative homepage view with relevant shortcuts and updates
- Quick access to services, upcoming appointments, care plans, and health records
Professional’s perspective
- Configure the home screen layout with shortcuts and quicklinks to services
- Utilise marketing banners to cross-sell services
Infermedica’s AI-powered virtual triage
The BeeHealthy digital platform integrates Infermedica’s AI-powered virtual triage tool to streamline patient assessment and guide individuals to the most appropriate care. With a 95% engine accuracy and 3,000 medical concepts, the virtual triage enhances efficiency for healthcare providers while empowering patients with immediate, reliable health information and guidance.
Patient’s perspective
- Get an immediate, AI-powered assessment of your symptoms, guiding you on potential conditions and recommended next steps.
- Use it for yourself or your relatives – children, partners, parents – to support their health.
- Be directed to the right level of care within the BeeHealthy digital platform – whether it’s self-care advice, a virtual consultation, or an in-person visit.
- Receive clear, understandable information that helps you make informed decisions about your health journey.
- Access reliable health guidance anytime, anywhere
Professional’s perspective
- Efficiently direct patients to the appropriate care pathway, reducing unnecessary clinic visits, and optimizing patient flow and resource allocation.
- Gain valuable insights into patient symptoms and potential conditions before a consultation, allowing for more focused and productive appointments.
- Automate initial symptom assessment, reducing administrative burden and freeing time for healthcare professionals to focus on direct patient care.
- Utilise a powerful triage tool that works harmoniously within the broader BeeHealthy digital platform, enhancing overall operational efficiency.
- Leverage aggregated data from triage interactions to identify trends and improve care delivery strategies.
For more information, visit our friends at Infermedica
Profile management, strong authentication and family profile
User profile tools to manage profiles, family members, consents, payment, and insurance information.
Patient’s perspective
- Secure login with strong authentication or email-based registration, with passcode and face identification for seamless log in.
- Easily manage your own profile details and personal settings
- Add and manage family members, and act on their behalf when needed
- Choose your preferred platform language for a personalised experience
Professional’s perspective
- Use patient-provided Personal Health Information for consultations
- Navigate seamlessly across systems via secure AD-federation integration
- Manage professional profiles, including services, locations, prices, languages, and profile pictures
- Ensure consistency and continuity across care teams with centralised access to profile datap
Payments and payment types
Enable flexible and secure payment options tailored to your organisation’s needs.
Patient’s perspective
- Choose from a variety of secure payment methods that suit your preferences
- Easily view, manage, and track past and upcoming payments in one place
- Receive receipts and payment confirmations
Professional’s perspective
- Configure and manage accepted payment types based on organisational needs
- Monitor payment status across appointments and services
- Link payment data to patient profiles for streamlined service coordination
Banners, segmentation and patient direction
Target patients with custom banners and messages based on their profiles and needs.
Patient’s perspective
- Receive personalised messages and reminders tailored to your health needs
- View relevant content based on your care history or upcoming appointments
- Easily navigate to recommended actions or services from banners
Professional’s perspective
- Create targeted banners and messages based on patient profiles and segmentation
- Direct patients to specific services, care plans, or surveys using dynamic banner content
- Customise communication to improve engagement and follow-through
Dashboards and analytics
Visualisation of the data generated by the platform to support management and the optimisation of operations, as well as separate analytics insight of end user behaviour.
Power user’s perspective
- Analyse patient behaviour and service usage trends to optimise care delivery
- Track care outcomes and resource utilisation
- Support decision-making with real-time insights into patient engagement
CUSTOMISATION
Extensive white-label customisation for your healthcare SaaS platform.
Our platform offers comprehensive white-label customisation, providing healthcare providers with a fully branded digital front door. As a robust SaaS solution, you have complete control over content, translations, languages, and tone of voice.
Tailor the platform to meet the unique needs of your healthcare organisation, delivering a seamless and personalised experience for patients, while maintaining consistent brand identity across all touchpoints.
