Do you recognise using one or more of these nine typical excuses for why not to digitalise treatments?
We bring you the ultimate reasons we have come across from around the world, why some key stakeholders are against digital transformation in healthcare. We have encountered:
- Personnel are too busy to adopt new tools and services
- New digital services are a threat to medical quality and patient safety
- Phone service is enough – nothing else is needed
- Enabling easy access increases the number of non-medical questions from patients
- We shouldn’t use any money on IT, but rather hire nurses and doctors
- Our patients want more traditional appointments, not new digital services
- Not all patients, e.g. the elderly, can use these services
- Continuity of care is weakened with digital tools, we should have family doctor model
- Adding new digital channel only increases the demand, which results longer waiting times for access to care.
In a webinar filmed at the Future Hospital Nordic event on September 22, the audience had the opportunity to vote for their top three excuses out of nine typical excuses, which ended up being: Not all patients, e.g. the elderly, can use digital services, Personnel are too busy to adopt new tools and services, and New digital services are a threat to medical quality and patient safety.
We took a deep dive into them with our Medical Director Essi Kainonen, Sales Lead Elisa Rouhiainen and Commercial Lead Sampo Oksanen to share what we have learned from more than 10 countries, why it is worth digitising healthcare, and why digital healthcare is the future.