Transform your insurance operations with a scalable digital health platform
Reduce costs, improve care access, and streamline virtual health delivery – purpose-built for insurers.
Deliver cost-effective virtual healthcare at scale.
We help health and pet insurance providers to deliver efficient, cost-effective care. With our platform, insurance providers can offer 24/7 access to virtual consultations, simplifying customer care and working as a gate-keeper to reduce the need for in-person visits.
Our intuitive online booking allows insurance providers to efficiently direct customers to favoured care providers. By streamlining claims processes and improving engagement, we help you enhance customer satisfaction while optimising healthcare costs.
Enhance accessibility
Provide 24/7 access to virtual consultations, reducing wait times and improving satisfaction
Improve efficiency
Enhance policyholder health journeys and optimise healthcare spending
Save costs
Guide customers to cost-effective care options and partners, reducing unnecessary clinic and hospital visits
Improve engagement
Strengthen customer loyalty by providing proactive, on-demand medical support
24/7 access to care
Provide 24/7 access to care, helping customers resolve issues quickly without in-person visits. Offer policyholders on-demand chat and video consultations and smarter assessments, working as a gate-keeper to reduce the need for unnecessary clinic visits
Direct customers to the right care
Direct customers to the most appropriate partner and care pathway, lowering expenses and improving outcomes for both the insurer and the policyholder
Accelerate claims and reimbursements
Accelerate reimbursements and reduce manual work with automated claims workflows, freeing up your teams to focus on customer satisfaction rather than paperwork
One unified platform
Combine virtual consultations, integrated claims workflows, and smart patient navigation in one platform to streamline operations and increase policyholder satisfaction
See how digital tools support every step of the policyholder care journey.
We help health and pet insurance providers reduce costs and improve outcomes with a digital platform built for modern care delivery. The platform combines virtual consultations, integrated claims workflows, and smart patient navigation to streamline operations and increase policyholder satisfaction. With proactive, on-demand support, insurers can optimise spending while delivering seamless, member-focused care. Here’s what that looks like in practice.
Own and steer initial contact
The customer has a single entry point via the insurer’s branded app or portal to access care services, ensuring the insurer controls the first touchpoint.
Symptom assessment
The customer completes an AI-powered symptom assessment to evaluate their health concern and receive an initial recommendation for the appropriate level of care.
Digital clinic
A physician reviews the symptom summary, follows up with additional questions via chat or video, and determines whether the customer needs a referral, prescription, or further investigation.
Customer directed to preferred partner
The platform directs the customer to the insurer’s preferred care provider or partner network, ensuring cost-effective routing while maintaining quality of care.
Treatment finalisation
The customer receives treatment from the preferred partner. All consultation notes, prescriptions, and outcomes are recorded digitally and linked to their claim.
Claims processing
The customer fills in a claims form directly through the app, with data pre-populated from the consultation, reducing errors and speeding up submission to the claims handling system.
Real-time updates of claims status
The customer receives real-time status changes via push notifications, keeping them informed throughout the claims reimbursement process.
Informative in-app content
The customer can view targeted health content, educational resources, and personalised recommendations based on their profile and care history.
All health data stored
All consultations, claims, prescriptions, and care records are securely stored in the customer’s personal account, providing a complete health history accessible at any time.
Discover the features that transform how you deliver care.
BeeHealthy’s digital platform equips insurers with the tools to modernise care delivery, reduce administrative overhead, and improve customer outcomes. Designed for scalability, our platform supports virtual consultations, online bookings, claims management, real-time analytics, and proactive customer engagement.
24/7 virtual consultations with Digital clinic
Immediate remote access with symptom assessment, via chat and video, referrals, and e-prescriptions
Digital care plans
Engaging programmes for preventive care, follow-up after illness or injury, pre- or post-surgery guidance, support of chronic illnesses, or lifestyle changes
Analytics and insights
Real-time data to analyse how your customers are using your platform
Customer feedback
Features for measuring NPS and gathering open customer feedback
Health data on-demand
Timeline of past and future health events, and easy access and reminders for the patient
Online booking
Integrated online booking to preferred partners’ physical and virtual appointments with native apps